Director Of First Impressions (Receptionist Training)

Director Of First Impressions (Receptionist Training) FebruaryFeb 09 2023 09:00 - 11:30 UTC
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WHY PARTICIPATE (BENEFITS)

  • Encourages participants to self-reflect and determine how they can maintain and improve good customer relations.
  • Participants gain a deeper understanding of the importance of professionalism when dealing with both internal and external customers.

HOW (OUR DIFFERENTIATORS)

  • Provides insight on how participants can empower themselves to be the “Director of First Impressions” for the organisation.
  • Identifies the necessary skills and behaviours to be demonstrated, in order to enhance the customer’s experience.

WHAT

  • A two and a half hour workshop facilitated in person.
  • This workshop can be facilitated as an in-house training session.

WHO SHOULD ATTEND

Receptionists and personnel who perform customer facing roles

The company that you are currently representing
Payment by cheque to: Caribbean Catalyst Inc., P.O. Box 152, Bridgetown, St. Michael

Direct Deposit Payment for credit to Caribbean Catalyst Inc.:

Republic Bank (Barbados) Limited - 006
Broad Street – 00002
A/c # - 308010792003

Note: Vat at 17.5% is payable for Barbadian based companies.

Any request for cancellation should be done 48 hours prior to the training/event to qualify for a refund, even if the invoice has not been settled.  “No shows” may not be refunded.

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